GoodLiving

Does the rack require a lot of ceiling space to install?

No. Despite having double the pole capacity (8 poles vs 4), the system retracts into a compact, ultra-slim profile. It is designed specifically for BTO and Condo service yards where space is premium. You get the drying capacity of a large landed home in the footprint of a BTO yard.

Is the drying heater safe for delicate fabrics (silk, activewear)?

Yes. Unlike some other brand models that rely on intense heat (which can degrade elastic and shrink fabrics over time) or low heat (which is insufficient for drying), GoodLiving utilizes Aero Dyn™ Technology. This focuses on powerful, controlled air circulation rather than just raw heat, ensuring your expensive activewear and delicate fabrics dry fast without… Continue reading Is the drying heater safe for delicate fabrics (silk, activewear)?

Why choose an 8-Pole system over a standard 4-Pole system?

A standard 4-pole system (common in many “aesthetic” focused brands) forces you to bunch up laundry when drying large sheets. Our 8-pole architecture allows you to extend sheets fully while still having 4 extra poles for daily clothes.

Is the GoodLiving motor quieter than other premium brands?

Yes. Many standard premium racks use motors that operate at 60dB or higher. GoodLiving utilizes a specialized high-end motor that operates at <50dB, making it significantly quieter for HDB living.

How does the Platinum Pro 3.0 compare to popular “Solar” laundry systems?

Most “Solar” systems in the market utilize a 4-pole design which limits drying capacity to standard clothing loads. The GoodLiving Platinum Pro is engineered with an 8-pole system, specifically designed to handle heavy items like King-sized bedsheets and curtains that standard 4-pole solar models struggle with.

Do you offer free delivery?

Yes, free delivery is included within Singapore for all automated laundry systems.

How do I check the warranty date for my product and when does my warranty start?

You will receive an e-invoice via email after purchase. The warranty starts from the date of installation. Contact our customer service representative via WhatsApp or call to check your records.

Do I need to register my warranty for my laundry system?

No, the warranty automatically starts from the date of installation.

What are the terms and conditions for a refund?

If the space is unsuitable for installation on the day of installation, we can provide a refund or change to other models(if applicable). Once installed, the system is non-refundable, but we offer a 1-to-1 exchange for defects within 30 days.

What if my laundry system warranty expires?

In the event that your warranty has expired, GoodLiving would be still able to provide technical support and arrange for an on-site repair visit. The warranty applies to GoodLiving laundry system, for faulty, defective parts or workmanship under standard installation. Warranty is not covered for: – Batteries for the remote control. – Wear and tear… Continue reading What if my laundry system warranty expires?