Services
First we recommend have a look at our model comparison list. If you need more information or professional advice you are welcome to visit our showroom or contact us for consultations at phone or WhatsApp chat.
2-year
warranty for all products
5-year
warranty for German motor
Warranty
warranty for all products and 5-year warranty for German motor which designed operational life is 20 years.
After sale support
Warranty repairs
Replacement
of spare parts
Maintenance
the device
Dismantling
the device
Assembling
the device
Fixing
the device
Free site measuring
Arrange an on-site measurement to find the perfect laundry rack for your home. It is FREE.
Free Measurement
Arrange an on-site measurement to find the perfect laundry rack for your home.
FAQ
What after-sales services does GoodLiving provide ?
GoodLiving provides warranty repairs, spare parts replacement, maintenance, fixing, and dismantling/reassembly of its laundry systems
(e.g., when moving house). Support continues even after warranty expiry – out-of-warranty repairs are quoted per job. Contact +65 8878 4758 via WhatsApp to arrange.
Does a GoodLiving laundry rack need regular maintenance ?
No routine maintenance is required. The German motor is rated for 20 years of operation, and the system is IP44 water-resistant. If an issue arises, WhatsApp the service hotline and a technician will be scheduled based on availability.
Can GoodLiving repair my rack after the warranty expires ?
Yes. GoodLiving continues to provide technical support and on-site repair visits after warranty expiry, quoted based on the required work. Warranty excludes remote batteries, wear-and-tear, power-surge damage, misuse, and third-party modifications or repairs.